Attention to Trust
Data on driver attention as a basis for human-vehicle dialogue
The human attention span is shrinking over time – this phenomenon is accelerating due to the increasing automation of everyday services. Actually, we are being programmed to be more dependent on technology.
A study by Microsoft concluded that the human attention span in terms of focusing on a task or object has dropped to eight seconds – it has thus shrunk by nearly 25% in just a few years.
Recent research modelling how trust and attention affect the way humans interact with autonomous vehicles has pointed out that our attention level decreases when we are more trusting. A higher workload results in lower levels of attentiveness in people when they are driving an AV.
I started observing drivers’ body gestures and realized that head and eye movement frequency is linked to our attentiveness while driving: more movement equals more attention. So even with no car mirrors and using a screen, our eyes still indicate one’s attention level.
Bili Regev
Bili Regev is a service and experience designer, holding a Bachelor's degree from the Design Academy Eindhoven and a Master's degree in Design and Technology from Bezalel. She creates experiences with ClownX Street Theater Group and explores the boundary between technology, emotions and behaviour through a multidisciplinary approach to media and a toolbox of design thinking.